Got Questions?

Everything you need to know about Kite by Spark gear and service.

How do I know which size to pick?
Our sizing is designed to be generous to accommodate growth spurts. We recommend checking our Size Guide (linked in the footer) for detailed measurements. If your child is between sizes, we usually suggest sizing up for a longer-lasting fit.
What makes your fabric special?
Our fabric is a proprietary blend of high-density organic cotton and a hint of resilient fibers. It's designed to withstand active play, multiple washes without fading, and the general rough-and-tumble of childhood adventures.
How long does shipping take?
For orders within the city, typically 2-3 business days. Nationwide shipping usually takes 5-7 business days. You'll receive a WhatsApp notification with tracking details as soon as your gear leaves our hive.
What is your return policy?
We want every spark to be happy! You can return or exchange any unworn, unwashed items with tags still attached within 14 days of delivery. Just reach out to us via the Contact page or WhatsApp.
Do you offer international shipping?
Currently, we focus on providing the best experience locally. We are looking into global adventures for the future—stay tuned to our newsletter for updates!
How should I wash my Kite gear?
To keep the colors vibrant and the fabric soft, we recommend a cold machine wash with similar colors. Tumble dry on low or, better yet, hang them out in the fresh air.

Still curious?

We're happy to chat! Reach out to us directly for any specific inquiries.

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